Returns and Refunds
When a merchant issues a refund, we process the appropriate changes to your Sezzle account. You'll receive an email from us once the refund has been is...
Mon, 24 Aug, 2020 at 11:00 PM
Due to industry regulations, we can only issue refunds back to the same payment method that was used to make the payment for the order. In some cases, ...
Tue, 8 Mar, 2022 at 6:58 PM
If you need to return or exchange your order, the first step is to contact the merchant directly. Each merchant has its own specific return & refund pol...
Tue, 8 Mar, 2022 at 6:57 PM
We always recommend checking your Sezzle dashboard to verify the refund amount. Please note that the payment for your order was split into 4 instalments. Th...
Tue, 8 Mar, 2022 at 6:58 PM
If 10 business days have passed, and you still haven't received the funds back to your original payment method, we recommend first reviewing the order ...
Tue, 8 Mar, 2022 at 6:59 PM
Sometimes, the merchants do not update the refund status on Sezzle, after initiating a refund from their end, due to this reason, we do not come to know abo...
Tue, 8 Mar, 2022 at 7:00 PM
Returns and exchanges are all subject to the merchant’s policies and must be initiated by the merchant. It suggested visiting the merchant’s website to see ...
Tue, 8 Mar, 2022 at 6:48 PM
When you receive a confirmation from the merchant, We would like to inform you that it usually takes 7-10 business days for the amount to be credited to you...
Tue, 8 Mar, 2022 at 7:01 PM