I need to change my payment method or date
We get it - life happens. If for some reason you can't make your Sezzle payment as originally planned, there are a few options. Reschedule the ...
Tue, 31 Aug, 2021 at 2:04 PM
What should I do if my payments fail?
We will remind you before your due date so that you pay on time and not pay more as well.   In case you trying to make a payment and unable to do so, plea...
Tue, 8 Mar, 2022 at 6:53 PM
Why have I been charged a fee?
As long as you pay off your order as scheduled, no fees will be charged to your Sezzle account. However, if you need to make changes to your payment schedul...
Tue, 31 Aug, 2021 at 1:49 PM
Will Sezzle automatically deduct the due amount from my account?
We would like to inform you that there is an auto-debit option on the website and the app, you can choose the autopay option before placing an order.  Howe...
Fri, 21 Jan, 2022 at 1:18 PM
What is the maximum amount of fee that will be applied to a payment?
The maximum amount that will be applied is Rs.400 or 50% of the entire order value (whichever is lower).
Tue, 31 Aug, 2021 at 1:57 PM
Will I receive notifications on how much charges are being applied?
We want you to pay on time so that you don't pay more. To make this helpful for you we shall notify you in advance so that you do not miss your due da...
Tue, 8 Mar, 2022 at 6:54 PM
What if I have returned/cancelled the order and I am waiting for the refund, but my original due date has arrived.
In this case, you can always choose the rescheduling option that we provide. Please note, there will be only three reschedules allowed per order, with the f...
Tue, 8 Mar, 2022 at 7:02 PM
What if I forget to reschedule my instalment after I have returned a product and the reactivation fee has been applied.
If you have returned/cancelled the order, the payment date has arrived and there is already a previously failed payment, then the reactivation charge will b...
Tue, 8 Mar, 2022 at 7:03 PM
What will happen if I don’t pay my instalments by the due date?
If you do not pay your instalments before or on the due date, you will be charged a late fee from the next day of INR 40 on a daily basis, furthermore, you...
Tue, 8 Mar, 2022 at 6:55 PM
How can I cancel my auto debit mandate?
According to the latest NPCI guidelines, to cancel the auto-debit mandate a customer has to submit the stop/cancellation request to the Sezzle support email...
Tue, 25 Jan, 2022 at 7:50 PM