While we understand wanting to help your shoppers get their questions answered, due to privacy concerns, we are unable to provide specific information to anyone but the shopper directly.

We always recommend shoppers reach out to us at shoppersupport@sezzle.in and provide the phone number they used to sign up - that way we can find their account and get them the right information. You can also point them to our Shopper FAQ - that will have the answers to many of their questions! They can access the Shopper FAQ by going to https://help.sezzle.in