Due to industry regulations, we can only issue refunds back to the payment method that was used to make the payment. 


In some cases, like a closed or expired card, the bank or card company is able to recognize that the refund was for a closed card and post it to the updated card.


If the refund is sent to an account that has been closed, some banks or card companies will re-open the account or mail a physical check.


In all cases, we recommend reaching out to the specific financial institution and clarifying with them.