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Introduction to Sezzle for Merchants
What is Sezzle for Merchants?
What e-commerce platforms can Sezzle work with?
If a merchant has multiple stores or the same store on two different platforms. How does he/she get Sezzle in their stores?
What are the Sezzle widgets? Do they help?
How do I sign up?
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Managing Your Sezzle Account (Account Settings + Setup)
I submitted an application, but haven't heard back?
How do I set up Sezzle?
How do I transfer funds to my bank account?
I forgot my password. How do I reset it?
How to add an authorized user to your Sezzle account.
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Managing Your Sezzle Account (Payments + Money)
How do I know my fee?
When do I receive the funds from an order?
What is the interest-bearing account? How do I sign up?
I didn't receive my funds!
I am a merchant in India, but I want to sell in other currencies like USD. Is that possible? What modes of payment are available?
Managing Sezzle Orders (Returns and Refunds)
My shopper wants to change or return their order.
How are refunds handled in Sezzle?
My shopper was charged, but I didn't see an order.
My shopper is having an issue related to Sezzle. How do I help them?
I am unable to initiate a refund through my Sezzle wallet
Shopify and Sezzle
How do I add Sezzle to Shopify?
How to install and configure Sezzle Shopify Gateway
How to Add the Sezzle Price Element Widget to Your Product and Cart Pages
How do I make an "About Sezzle" page?
What is Sezzle? How does Sezzle work?
What is the most important criteria while creating an account in Sezzle
Who can use Sezzle?
How do I sign up for Sezzle?
When do I make my first payment?
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Managing Your Orders
When will I receive my order?
There is a problem with my order
Why was my order declined?
How much can I spend with Sezzle?
What happens if my items were out of stock?
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Managing Your Sezzle Account
I've tried to reset my PIN, but I am not receiving any emails.
How do I close my account?
I need to add a payment method
I need to change my payment method or date
What should I do if my payments fail?
Why have I been charged a fee?
Will Sezzle automatically deduct the due amount from my account?
What is the maximum amount of fee that will be applied to a payment?
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Returns and Refunds
How do refunds work?
The refund went to a closed account/card
I need to make a return or an exchange.
I didn't get my full refund
It's been 10 business days and I haven't gotten my refund
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What is Sezzle Score?
Where can I see my Sezzle Score?
What are the don'ts I should keep in mind to avoid a drop in my score?
What is the ideal Sezzle score band?
Do you have an ideal Sezzle Score?
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What is Sezzle spends?
How does Sezzle spends work?
How do I redeem my Sezzle Spend?
When and How does Sezzle spend get adjusted to my instalments?