Introduction to Sezzle for Merchants 12

• What is Sezzle for Merchants?
• What e-commerce platforms can Sezzle work with?
• If a merchant has multiple stores or the same store on two different platforms. How does he/she get Sezzle in their stores?
• What are the Sezzle widgets? Do they help?
• How do I sign up?

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Managing Your Sezzle Account (Account Settings + Setup) 7

• I submitted an application, but haven't heard back?
• How do I set up Sezzle?
• How do I transfer funds to my bank account?
• I forgot my password. How do I reset it?
• How to add an authorized user to your Sezzle account.

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Managing Your Sezzle Account (Payments + Money) 5

• How do I know my fee?
• When do I receive the funds from an order?
• What is the interest-bearing account? How do I sign up?
• I didn't receive my funds!
• I am a merchant in India, but I want to sell in other currencies like USD. Is that possible? What modes of payment are available?

Managing Sezzle Orders (Returns and Refunds) 5

• My shopper wants to change or return their order.
• How are refunds handled in Sezzle?
• My shopper was charged, but I didn't see an order.
• My shopper is having an issue related to Sezzle. How do I help them?
• I was told I have a dispute. What do I do?

Shopify and Sezzle 4

• How do I add Sezzle to Shopify?
• How to install and configure Sezzle Shopify Gateway
• How to Add the Sezzle Price Element Widget to Your Product and Cart Pages
• How do I make an "About Sezzle" page?

General 11

• What is Sezzle?
• What is the most important criteria while creating an account in Sezzle
• How does Sezzle work?
• Who can use Sezzle?
• How do I sign up for Sezzle?

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Managing Your Orders 6

• When will I receive my order?
• There is a problem with my order
• Why was my order declined?
• How much can I spend with Sezzle?
• What happens if my items were out of stock?

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Managing Your Sezzle Account 3

• I've tried to reset my PIN, but I am not receiving any emails.
• How do I close my account?
• I need to add a payment method

Payments 9

• I need to change my payment method or date
• What should I do if my payments fail?
• Why have I been charged a fee?
• Will Sezzle automatically deduct the due amount from my account?
• What is the maximum amount of fee that will be applied to a payment?

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Returns and Refunds 6

• How do refunds work?
• The refund went to a closed account/card
• I need to make a return or an exchange.
• I didn't get my full refund
• It's been 10 business days and I haven't gotten my refund

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Sezzle Score 10

• What is Sezzle Score?
• Where can I see my Sezzle Score?
• What are the don'ts I should keep in mind to avoid a drop in my score?
• What is the ideal Sezzle score band?
• Do you have an ideal Sezzle Score?

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